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A talented ERP Support Analyst is required for a position based in Watford with a niche, market leading and growing software supplier to the construction industry. This position will join a small team in supporting clients using the company software systems but also play a key role in the development of the systems moving forward. We are looking for someone with experience working on a service desk / helpdesk in a software support capacity.
Any exposure to ERP systems would be useful but is not essential
A starting salary of up to £30,000 is available along with excellent progression opportunities as the company grows.
Day to day support of clients who use the company software systems
What you will be doing
- Client support including - logging of calls, supporting of custom solutions, training and ad hoc on site support
- Review and updated of CRM systems
- Strong Excel skills
- Management of customer licences
- Project work
- Weekly / monthly reporting
What you need
- Previous exposure in supporting clients using specialist software
- Service / Helpdesk experience
- Strong MS Excel skills
This position would perfectly suit a talented IT Service Desk professional looking for an exciting position where you will be challenged within a market leading and growing company.
To apply please send your application through to Sam Gillett of CV Screen